CONSUMER RESOURCES

Consumers2018-03-13T08:17:00+00:00

Have You Heard from JH Portfolio Debt Equities?

If you are one of our consumers, you might have received something in the mail or received a call from us. JH Portfolio Debt Equities, LLC acquires charged-off accounts from some of the nation’s largest lenders and works with select partners to resolve the accounts with consumers. Accounts are often considered charged-off when 180 days or more have passed without the required minimum monthly payment.

Restore™ – The Innovative Financial Hardship Solution

If you are experiencing financial hardship and your account is eligible, you can use Restore to pay off your charged-off account. Please visit www.letsrestore.com to signup and check eligibility or call Restoreif you’d like more program information, 1 (866) 585-5390.

If you have received marketing materials from Let’s Restore and you’d like to opt-out please call the JH Portfolio Debt Equities opt-out line at (818) 305-6776.

How Can I Make a Payment?

JH Portfolio Debt Equities, LLC does not accept payments directly. Our partner agencies accept all payments on our behalf. If you are unsure of which agency is handling your account or have any questions regarding the process, you can call our offices at (314) 442-7500 for more information.

Financial Literacy Resources for Consumers

To assist our consumers with a better understanding their personal finances and the collection process, we have compiled a list of consumer financial literacy resources. The resources below offer education, advice and tools to help you take control of your financial future.

 

CreditKarma

CreditKarma offers consumers free access to their credit reports as well as credit monitoring and credit score improvement tools. This digital service can help you better understand your overall credit score and what you can do to help improve it. Visit CreditKarma.com or download their app to find out more.

Ready For Zero

Ready for Zero helps consumers to track and pay down their debt while protecting their credit. Their online platform identifies all of your debt accounts and makes a personalized payoff plan to help you get rid of your debt quicker, tracking your progress every month and alerting you of any changes to your accounts. You can also track your credit score and get personalized recommendations on how to boost it.

MyMoney.Gov

MyMoney.gov is a financial literacy resource provided by the U.S. Government to educate consumers about personal finance and credit. This tool offers information about a variety of consumer financing products and the responsible use of credit.

Mint.com

Mint.com is an online personal finance software service from Intuit, the makers of QuickBooks. The Mint.com service has more than 3 million users because they offer a fresh, easy and intelligent way to manage money.

Personal Capital

Similar to Mint.com, Personal Capital is an online personal finance software service that offers several tools for consumers to take charge of their financial goals. Personal Capital has over 1 million users and its tools have won numerous awards for their ability to help consumers understand every facet of their financial lives.

Ask Dr. Debt (provided by ACA International)

Askdrdebt.com is a free service provided by ACA International to help consumers better understand credit and the collection process. Ask Dr Debt gives consumers the opportunity to ask questions to industry experts and receive educational material on a variety of personal finance matters.

RMA Consumer Education

Receivables Management Association International (formerly DBA International) is the nonprofit trade association that represents more than 550 companies that support the purchase, sale, and collection of performing and nonperforming receivables on the secondary market. By providing products, services, and education to its members, Receivables Management Association International enhances the economic performance and liquidity of the financial services industry and fosters the ability of consumers to participate in the marketplace for goods and services.

Compliance Information

JH Portfolio Debt Equities works hard to create a positive experience for consumers. If you would like to provide us with feedback about your experience, please contact our VP of Business Development :

Garon Robinett
Vice President, Business Development
(877) 474-0321
garon@jhcapitalgroup.com

       RMA International Individual Certification # P1706-1252

       RMA International Company Certification # C1412-1034

Financial resources for consumers

Financial Education

We encourage consumers to learn more about personal finance and responsible use of credit.

Each resource offers unique information and tools to help you improve your financial future.

Financial resources for consumers